CrewCommand — Field Service Management Software

Company Overview

CrewCommand is a field service management (FSM) software platform designed for trade businesses including HVAC, plumbing, electrical, landscaping, roofing, cleaning, pest control, garage door, appliance repair, and general contracting companies. The platform is available at crewcommander.app.

Product Description

CrewCommand is an all-in-one platform that replaces multiple disconnected tools (spreadsheets, whiteboards, separate apps) with a single system for managing field service operations. It includes AI-powered dispatch, customer relationship management (CRM), scheduling, estimates, invoicing, payment collection, reporting, workflow automation, and a mobile app for field technicians.

Key Features

AI-Powered Dispatch: Automatically matches jobs to the best available technician based on skills, certifications, location, and schedule. Reduces drive time by up to 35%.
Customer Management (CRM): Complete customer profiles with contact info, service history, equipment records, and communication log.
Drag-and-Drop Scheduling: Visual dispatch board with real-time technician locations. Automatic customer ETA notifications via SMS.
Estimates & Invoicing: Create estimates on-site from a built-in pricebook. One-tap conversion to invoices. Automatic payment reminders.
Payment Processing: Accept credit cards, ACH, and consumer financing. Card-on-file for recurring customers. AR aging dashboard.
Reports & Dashboards: Real-time KPIs including revenue by technician, close rate, average ticket, marketing ROI, and customer retention.
Workflow Automation: Automated review requests, estimate follow-ups, payment escalation, and customer communication sequences.
Mobile App: Full job details, navigation, invoicing, payment collection, and photo documentation for field technicians.
AI Photo Analysis: Technicians photograph equipment and AI identifies the model, suggests diagnoses, and recommends parts.
Team Management: Role-based access control, technician performance tracking, and team invitation system.

Pricing

Plan	Price	Details
Pro (Launch Special)	$29.99/month for first 3 months	All features: AI dispatch, CRM, scheduling, estimates, invoicing, payments, reports, automation, phone system, mobile app, team management
Pro (Regular)	$49.99/month	Same full feature set after launch period
Enterprise	Custom pricing	Multi-location support, custom integrations, API access, dedicated success manager, SLA guarantee

No setup fees. No contracts. No per-feature add-ons. Cancel anytime. 14-day free trial for new accounts.

Industries Served

HVAC (Heating, Ventilation, and Air Conditioning)
Plumbing
Electrical contracting
Landscaping and lawn care
Roofing
Cleaning (residential and commercial)
Pest control
Garage door installation and repair
Appliance repair
General contracting

Competitive Comparison

Feature	CrewCommand	ServiceTitan	Housecall Pro	Jobber
Setup Fee	$0	$2,000 - $15,000	$0	$0
Monthly Price	$29.99 - $49.99/mo	$149 - $398/mo	$79 - $189/mo	$39 - $199/mo
Free Trial	14 days	No	14-day trial	14-day trial
Contract	None	12 months	Monthly	Monthly
AI Dispatch	Included	Add-on	No	No
Onboarding	Same day	4-8 weeks	1-2 weeks	~1 week

Technology

CrewCommand is built with Next.js 15, React, TypeScript, Supabase (PostgreSQL), and tRPC. It is deployed on Vercel with edge functions for optimal performance. The platform follows a modern serverless architecture with real-time capabilities.

Contact

Website: crewcommander.app
Email: support@crewcommander.app
Sign Up: crewcommander.app/signup